Client satisfaction is our utmost concern. If you are dissatisfied with your purchase, return it within 30 days for free. The item must be in its original state and packaging. Contact customer service to start the return process. Upon inspection, we will issue a refund or exchange.
Return Policy Guideline
At Household Essentials, we strive to provide the best customer experience possible. That's why we offer a 30-day return policy on all eligible products. We want you to be completely satisfied with your purchase, and if for any reason you're not, we're here to help.
Eligibility Criteria
To be eligible for a return, please ensure that:
Unused Condition: The item must be unused, in its original packaging, and in the same condition that you received it.
Timeline: The return must be initiated within 30 days of the purchase date.
Initiating a Return
To initiate a return, follow these simple steps:
Contact Us: Reach out to our customer service team within the 30-day return period. They can be reached via the contact us page.
Return Process
Once you have reached out to us and we have approved your request:
Packaging: Securely package the item(s) you wish to return, including any accessories or documentation that came with it.
Shipping: Ship the item(s) back to us using a trackable shipping method. You are responsible for the return shipping costs.
Inspection and Refund
Once we receive your returned item(s):
Inspection: We will inspect the returned item(s) to ensure they meet our eligibility criteria mentioned above.
Refund: If the return is approved, we will initiate a refund to your original method of payment. Please allow 5 business days for the refund to process, depending on your payment provider's policies.
Contact Us
If you have any questions about our return policy or need assistance with a return, please contact our customer service team (using the contact us page). We are here to assist you!
